Last updated: April 1, 2026
Welcome to GitHelp. By using our app, you agree to these Terms of Service. Please read them carefully.
GitHelp is a mobile marketplace that connects homeowners ("Customers") with local independent contractors ("Workers" or "Helpers") for home service jobs. GitHelp facilitates the connection and payment between parties but is not a party to any service agreement between Customers and Workers.
Workers on the GitHelp platform are also referred to as Helpers. These terms are used interchangeably throughout this agreement and all GitHelp communications.
Workers/Helpers are required to have their own tools and equipment necessary to perform any job category they select in their qualifications. Homeowners (Customers) may choose to provide tools or equipment at their discretion, but this does not remove the Worker's obligation to possess and be capable of using the required tools independently. Workers who select a job category in their qualifications represent that they own or have reliable access to all tools necessary to complete that work.
You must be at least 18 years of age to register as a Worker on GitHelp. By creating a Worker account, you represent and warrant that you are 18 years of age or older. GitHelp reserves the right to terminate any Worker account upon discovery that the account holder is under 18. Age is verified through our identity verification process at the time of onboarding.
All users are required to verify their identity before using the platform. Verification is powered by Stripe Identity and requires a government-issued ID and selfie.
All Workers on the GitHelp platform are independent contractors, not employees, agents, or representatives of GitHelp LLC. GitHelp LLC is not responsible for the actions, omissions, conduct, or performance of any Worker or Customer on the platform. Workers are solely responsible for the quality and completion of their work, as well as their own taxes, insurance, equipment, and compliance with all applicable laws.
Customers authorize a payment hold when posting a job. Payment is captured when a Worker accepts the job. Workers receive their earnings as shown in the app at the time of acceptance. GitHelp retains a platform fee from each transaction. All payments are processed by Stripe.
Workers must upload before and after photos to mark a job complete. Customers have 24 hours after job completion to raise a dispute. If no dispute is raised, payment is automatically released to the Worker. Disputes may be escalated to GitHelp for review.
Customers may cancel open jobs for a full refund. If a job is cancelled after a Worker has been assigned, a refund will be issued to the Customer and the Worker will be notified.
Certain job categories on GitHelp require professional licensing. By accepting such jobs, Workers represent that they hold all required licenses and certifications. Misrepresentation of credentials is grounds for immediate termination and may result in legal liability. GitHelp LLC assumes no liability for work performed without required licenses.
GitHelp is a technology platform only. GitHelp LLC connects independent contractors ("Workers" or "Helpers") with individuals seeking home services ("Customers" or "Homeowners"). GitHelp is not a party to any service agreement between Workers and Customers, does not employ Workers, and does not supervise, direct, or control the manner in which any services are performed.
No Liability for Property Damage. GitHelp LLC assumes no responsibility or liability for any damage to real property, personal property, or any other property arising out of or related to services arranged through the platform. Any claims for property damage are solely between the Customer and the Worker.
No Liability for Personal Injury. GitHelp LLC assumes no responsibility or liability for any injury, illness, death, or harm to any person — including Workers, Customers, household members, pets, or any third party — arising out of or related to services arranged through the platform. Workers assume all risk of injury in the performance of their services. Customers assume all responsibility for the safety of their property and any persons present during service.
Disclaimer of Warranties. The GitHelp platform is provided "as is" and "as available" without warranties of any kind, either express or implied. GitHelp LLC does not warrant that Workers are licensed, insured, bonded, or otherwise qualified beyond what is represented on their profile.
Limitation of Damages. To the maximum extent permitted by applicable law, GitHelp LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising out of your use of the platform. In no event shall GitHelp LLC's total liability to you exceed the amount of fees paid by you to GitHelp LLC in the twelve (12) months prior to the event giving rise to the claim.
By using GitHelp, both Workers and Customers agree to indemnify, defend, and hold harmless GitHelp LLC, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) any services performed or received through the platform; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Macomb County, Michigan.
We may update these Terms from time to time. Continued use of the app after changes constitutes acceptance of the updated Terms. We will notify you of material changes through the app.
For questions about these Terms, contact us at githelpapp@gmail.com.